How big is My Asthma Bag?
Dimensions of the bag are: 10cm width, 25cm height, 27cm long
To give you an idea of the size, an A4 sheet will fit into the display instruction window, still allowing some room on the sides.
What size spacer can be used with My Asthma Bag?
My Asthma Bag has been designed to fit the width of a large volumatic spacer such as the one shown here from Glaxo Smith Kline. However it is a personal preference which spacer you use with My Asthma Bag. Our blog post Asthma Spacers – It’s all in the Delivery is a review of the current asthma spacers on the Australian market, we do our best to keep updated.
Is My Asthma Bag static free?
Yes, internal fabric will protect the spacer from static. If a spacer is carried in a plastic bag for example, the static created will cause medication to be drawn to the sides of the spacer. Therefore static free storage is preferable for spacers.
Is My Asthma Bag insulated?
Yes, the bag has been designed to offer protection from the heat and cold. The bag has a minimum of triple lining with padding between the outside wall and the inside wall. When closed, the outside lid of the bag offers triple protection again.
What is the best way to pack My Asthma Bag?
The large internal storage section will allow room for asthma medications and spacer, as well as additional items. We suggest keeping any medication not being used regularly, in it’s original box, such as spare reliever medications and medication in bottles. Keeping the boxes will give the function of compartments in the bag as well as additional instructions when needed. No medications are included with My Asthma Bag. For the maximum storage space, use a small volume spacer or if using a larger volume spacer, such as the volumatic – take the spacer apart and store it into itself.
I want to use My Asthma Bag for other health issues such as allergies or health management, can I do that?
Yes, although the bags were designed for asthma, the instruction window is suitable for displaying other types of action plans and medication instructions. Please order a badge at checkout to suit your needs. Our ‘EpiPen Inside’ yellow badges are free with orders of My Asthma Bag on request. Our health badges come in pink and green. Each badge can be sewn on to cover the asthma management logo. If used for both, then we would recommended sewing the badges to the side of the asthma logo. All badges go quickly. Please contact us if you require one and it isn’t showing as available from our store.
How long will it take for My Asthma Bag to be delivered?
We aim to get your order to you as soon as possible. Orders will be dispatched by the next business day. If your order is received before midday, we will do our best to get it in the mail that day. Please allow approximately 3-5 working days for delivery within Australia. We use Australia Post for Australian deliveries, with tracking. Postage insurance can be arranged on request.
Do we do international deliveries?
Yes we do. International orders may take up to 21 days to be delivered depending on your countries custom process. All international orders may incur taxes and duties applied by customs in the country where the order is delivered. Any duty and taxes incurred in the country of destination are the responsibility of the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are also prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. If you require further information about your countries taxes and duties you will need to contact your local customs office directly.
Update: Orders to the UK may incur a VAT charge with an additional Royal Mail handling fee. Please check with local customs office before ordering so you are aware of costs. Please visit Gov.UK to learn more.
What currency do we use?
Because we are an Australian company, all orders are in Australian dollars (AUD).
What is your online returns/exchange policy?
We want you to be 100% happy with your order. We offer a 60 day money back guarantee. Give it a try. If you don’t love it, contact us to arrange a return.
If there is a fault found with My Asthma Bag due to manufacturing, we will gladly replace it. Respiratory spacers can be ordered on request, but cannot be returned due to health regulations. All other items if ordered incorrectly, can be refunded but we ask that you let us know before returning any items to us. Bello Alito will accept postage costs where the error was made by us. Please ask any questions prior to ordering.